Automotive Experts

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Welcome to CBW Retention Through Knowledge

Our principle focus, to improve customer retention for:

Vehicle Manufacturers
Dealers, Dealer Groups and PLCs
Bodyshop Networks and Individual Bodyshop sites

We supply F&I products throughout the automotive industry.

Our Brand Values:

We provide products that retain more of your customers thereby increasing sales and profitability.

Integrity – we work with genuine honesty
Informative – we work with knowledge
Ingenious - we work with new inventive methods

More about our service..

New Products

New products from CBW Retention Through Knowledge

CBW’s Smart Image New Business Tool will enable you position products to your customers in a unique manner, helping YOU sell YOUR F&I products and increasing sales penetration (watch the video..)

Other products include:

Gap/RTI Cover
Minor Damage (SMART) Insurance
Complete Vehicle Warranty Solution
Insurance Excess Protection
Extended Warranty Service Plan
Alloy Wheel Repair Insurance (including diamond cut)

Tyre, MOT, Misfuel and Windscreen cover products are also available, just ask for details.

Importantly our products are sold as an “insurance backed guarantee”.

This means: when a customer purchases any of our products from you – to redeem its value the customer must use your facility. This ensures that customer retention and repeat business occurs at your premises at all times.
Please note - standard insurance products do not guarantee your customers return to you.

Contact us to understand more about these products - retention of YOUR customer is after all critical to your business.

More about our products..

About us

We have unique wide-ranging experience within the automotive industry.

Mission statement:
We aim to assist and improve the performance, processes and people within each client we work with and ensure that they achieve their targets and goals”.

CBW Retention Through Knowledge, established in 2010, is an energetic company with extensive knowledge of the automotive industry.

Our areas of expertise range from working for Vehicle Manufacturers, Dealer Groups, Insurance Companies and Bodyshops to setting up National Accident Repair Networks and implementing the strategies to make them run efficiently.

With more than 87 combined years of  knowledge and experience behind us, we are able to deliver complex solutions bespoke to the specific requirements of our clients.

We always work within the parameters of our brand values..

Integrity + Informative + Ingenious = Achievement

Click on our Testimonial page to read about our World Cup winning partner!

More about how we work..

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